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Video Pharmacist

Meaghers Pharmacy Group are delighted to announce that we now offer a FREE Video Pharmacist service, the first of its kind in Ireland.

We have a team of pharmacists available for face-to-face consultations which are carried out via a secure video link. This means you or your carer can have any medication queries answered and concerns addressed while remaining safely in your home and without the need to physically visit your pharmacy.

We at Meaghers know that often when we dispense a new medicine to a customer there can be questions around side effects, drug interactions and how to take it. If you have been prescribed a new medicine by your doctor and would like to know more about it, our pharmacists are available to offer you advice, reassurance and peace of mind. 

The areas we can advise on include:

  • How your medication should be taken.
  • The potential side effects you may experience.
  • Any concerns you may have around your medication.
  • If its an OTC product we can advise on possible interaction with existing medicines.
  • Recommend OTC products to lessen side effects.

    *Please note that we are unable to prescribe medication. You must speak to a GP regarding new prescriptions and any medical concerns you have or you can avail of our Video Doctor service.  

    For those of you who have had a prescription sent directly into us by your doctor, our pharmacists can agree a time that suits you for a video call before arranging to have your medicines delivered directly to your door. We can talk through the medication with you and address any concerns that you may have. These calls can take place on your mobile phone device, tablet or PC without the need for any additional technology.

    Our highly experienced pharmacists are available Monday to Friday from 9-6pm (excluding bank holidays).

    To request a video call with one of our pharmacists – simply click the link above.

    Who can request a video call with a pharmacist?

    Anyone can request a video call with one of our pharmacists. Some reasons why you might request a call include: ‘

    • If you have a prescription from one of our pharmacies or have a prescription on file with us.
    • If your GP has e-mailed an electronic prescription directly to us via Healthmail
    • If you have a prescription at home and would like to get it dispensed.
    • If you would like some advice around Over the Counter (OTC) medicines.

    How do I request a video call with a pharmacist?

    The process could not be easier, simply book an appointment here

    We will reply to your appointment request with a scheduled time and link for your video call, you are now in the hands of our highly skilled pharmacy team.

    I need to get a prescription from my GP, what should I do?

    Your GP can e-mail your prescription directly to us via Healthmail to We will then contact you to schedule your video call and to discuss the items prescribed and any concerns you may have.

    My prescription is at home - how do I get it to you?

    Don’t worry we can help, simply send us your prescriptions via FREEPOST to the following address:

    Licence Number: F5146
    A3 Airton Business Park
    Airton Road

    Once we receive your prescription, we can then contact you to arrange your video call and go through any queries you may have or indeed if there are any OTC items that you may need.

    How does a video call work?

    In response to your e-mail, you will be sent the following message:

    Your appointment starts at 15:00 on 01/01/2020. Your access code is ABCDEF. Click here to connect to your video call: link to your appointment

    You simply click on the link and you will be sent directly to your video call. You do not need to download any additional apps or software and your call is secure and completely private.

    What device do I need to use this service?

    You can access this service using your smart phone, tablet or laptop. An internet connection will be required and if you are using a PC or laptop, you will need to make sure you have a camera.

    What will the pharmacist discuss with me?

    The pharmacist will advise you on the best and safest way to take and store your medication. They will provide advice around side effects, doses and durations of medicines. They will also answer any queries or concerns you may have around your medicines. Our pharmacists may also assist you in choosing the correct OTC medicines for your ailment.

    How long does a video call typically last?

    Calls will last a maximum of 15 mins.

    Is there a charge for this service?

    No, this service is available FREE OF CHARGE.

    When is this service available?

    This service is available Monday to Friday 9am-6pm excluding bank holidays

    Any questions?

    If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible.

    Customer support

    Call Us

    Feel free to phone on (01)4621014

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